Terms of Service

Terms and Conditions

Last updated: February 21, 2025

1. Agreement to Terms

By accessing or using EEG Insights services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the Terms, you may not access or use our Services. These Terms constitute a legally binding agreement between you and EEG Insights ("we," "us," or "our").

2. Service Disclaimer

Our Services are strictly for research, personal insight, and performance optimization purposes. We explicitly state that:

  • We do not provide medical diagnoses, treatment, or medical advice of any kind
  • Our Services are not intended to diagnose, treat, cure, or prevent any disease or medical condition
  • Our analyses and recommendations are not substitutes for professional medical advice or treatment
  • You should consult with qualified healthcare professionals regarding any medical concerns
  • EEG data interpretations are for informational purposes only

3. Service Eligibility and Requirements

To use our Services, you must:

  • Be at least 18 years of age or have parent/guardian consent
  • Have the legal capacity to enter into these Terms
  • Not have any conditions that contraindicate EEG scanning
  • Provide accurate and complete health information
  • Follow all pre-session preparation instructions

4. Health and Safety Requirements

You agree to and acknowledge:

  • Completing our health screening questionnaire truthfully and completely
  • Informing us of any medical conditions, including but not limited to:
    • History of seizures or epilepsy
    • Implanted medical devices
    • Recent head trauma or brain surgery
    • Skin sensitivities or conditions
    • Psychiatric conditions
  • Following all safety protocols and staff instructions during sessions
  • Not attending sessions while ill, under the influence of substances, or sleep-deprived
  • Immediately reporting any discomfort during sessions

5. Booking and Cancellation Policies

Our booking policies include:

  • 48-hour advance notice required for cancellations or rescheduling
  • 50% deposit required for team and event bookings
  • Full payment required for no-shows or late cancellations
  • Rescheduling subject to availability and additional fees may apply
  • Right to refuse service if health or safety concerns exist

6. Data Collection, Usage, and Rights

Regarding your data:

  • You retain ownership of your personal EEG data
  • You grant us a perpetual, worldwide license to:
    • Store and process your data
    • Use anonymized data for research and development
    • Create aggregate statistics and insights
    • Improve our Services and methodologies
  • We may share anonymized data with research partners
  • You receive access to your analysis and results
  • Data handling complies with our Privacy Policy and applicable laws

7. Intellectual Property

You acknowledge and agree that:

  • All methodologies, processes, and analysis techniques are our proprietary information
  • Session results and reports are for personal use only
  • Recording or reproducing sessions is prohibited without written consent
  • Our trademarks and materials may not be used without permission

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our liability is limited to the amount paid for the specific service in question
  • We are not responsible for:
    • Actions taken based on our analysis or recommendations
    • Interpretation of results by third parties
    • Technical issues beyond our reasonable control
    • Physical reactions to EEG procedures when safety protocols are followed
    • Loss of business opportunities or decisions made using our insights

9. Indemnification

You agree to indemnify and hold harmless EEG Insights, its employees, contractors, and affiliates from any claims, damages, or expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Providing incorrect or incomplete health information
  • Unauthorized use of our Services
  • Your violation of any third-party rights

10. Dispute Resolution

Any disputes shall be resolved through:

  • Initial good faith negotiations
  • Mandatory mediation if negotiations fail
  • Binding arbitration as a last resort
  • Venue in [Your Jurisdiction]
  • Governing law of [Your State/Country]

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. We will notify users of material changes via:

  • Email notification to registered users
  • Prominent website notice
  • Updated "Last Modified" date

Continued use of our Services after changes constitutes acceptance of modified Terms.

12. Severability

If any provision of these Terms is found to be unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. The remaining provisions shall remain in full force and effect.

13. Contact Information

For questions about these Terms or our Services, please contact us at:

EEG Insights
Email: [email protected]
Address: 16 Middleneck Road PMB570, Great Neck, New York 11021